← Tenderely BPM
INDUSTRY SOLUTION
Process management and software for law firms.
In a law firm the most expensive mistake is a missed deadline. The second most expensive is work that never gets billed. Tenderely BPM ties the case, the hearing, the deadline and the disbursement to one record and lets the system do the chasing — no code required.
What does a law firm repeat?
01
Opening a file
Parties, opposing side, court, case number and the retainer belong together, so a colleague taking over sees the same picture.
02
Hearing calendar
Hearing dates and interim decisions have to sit on a calendar; tracked by hand, two files land on the same hour sooner or later.
03
Deadlines
Appeal and response periods run in days. A missed deadline cannot be recovered, which is exactly why the reminder cannot depend on a person.
04
Disbursements and advances
Court fees, expert costs and travel must be booked to the file, or month-end leaves nobody sure who paid what.
05
Fees and collection
Fixed, instalment and success-based fees need tracking: how much was collected at which stage.
06
Document archive
Every document belongs under its file. An archive you cannot search is not an archive.
Where does this break down today?
Deadlines live in a diary
They sit in a personal calendar or on a wall planner. If that person is away or hands the file over, the deadline is visible to nobody.
Documents scattered in e-mail
Filings and attachments spread across inboxes, and collecting one file's paperwork takes longer than the work itself.
Work goes unbilled
Calls, filings and hearings are not recorded, so part of the work is simply never charged.
No firm-wide view
How many files opened this month, what stage each is at, how much is uncollected — only answerable if somebody sits down and adds it up.
What changes with Tenderely BPM
01
Deadlines inside the flow
Give a step a deadline and it warns when it is not closed in time. The reminder belongs to the process, not a person, so it survives handover and leave.
02
The file is one record
Hearings, documents, disbursements and payments are parts of the same record, and every change stays traceable.
03
Work is captured as it happens
Because each step is recorded, what you bill rests on the record rather than on recollection.
04
Clients see their own file
A client connects as a linked external user and sees only the open steps on their own matter — never the firm's internal data.
05
Field-level permissions
Unit-, role- and field-level permissions decide who sees what, and on sensitive files every view is logged.
FAQ
Does it really reduce the risk of missing a deadline?
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You give a step an SLA; if it is not answered in time a warning goes out by itself and everything pending sits on a dashboard. Because the reminder belongs to the flow rather than to a person, it keeps working through handovers and holidays.
Can clients see their case?
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If you want them to. A client connects as a linked external user and sees only their own matter and any step awaiting their input. You decide field by field what is visible.
Will it work with our accounting software?
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Yes. There are API keys, outbound webhooks that fire on an event, inbound webhooks that open a record from an external system, and Excel/CSV import and export, so payments can be pushed to your own system.