Food safety and HACCP in one traceable flow.
Food safety work is not a one-off project — it is a chain of measurements, checks and decisions that repeats every shift, every day. When those checks live on paper clipboards and spreadsheets, the gap between what should have been recorded and what actually was recorded is invisible until an auditor or an incident exposes it. Tenderely BPM connects critical control points, daily measurements, corrective actions and hygiene audits into a single structured record that your team fills in on the floor, on any device, without code.
What does a food safety operation repeat every day?
01
Defining critical control points
Every CCP has a parameter — temperature, time, pH — and a critical limit. Those limits need to be documented, versioned and visible to the people doing the measuring.
02
Daily measurement rounds
Cold room temperatures, cooking core temperatures, frying oil quality and similar readings are taken multiple times a shift. Each reading needs a timestamp, a name and a value against the limit.
03
Out-of-limit responses
When a reading falls outside the critical limit, a corrective action must open immediately: what was done, by whom, and what happened to the affected product.
04
Retained sample records
Samples are taken and held for a defined period. Which batch, which label, stored where and until when — if that information is on a handwritten card it can be lost or misread.
05
Hygiene audits and findings
Internal hygiene inspections produce findings that need to be assigned, corrected and closed within a deadline. A finding that is noted but never closed is the same as a finding never noted.
06
Supplier and incoming goods checks
Temperature on delivery, packaging integrity, label check — incoming goods need to be accepted, conditionally accepted or rejected, with a record either way.
Where does this break down today?
Paper forms that disappear
A clipboard on the wall is filled in at the end of the shift from memory, or not at all. When an auditor asks for last Tuesday's cold room log, the answer is a rummage through a folder.
Out-of-limit readings that go nowhere
The measurement is written down but the corrective action is verbal. Six months later there is a temperature deviation on record and no evidence that anything was done about it.
Findings that stay open
An internal audit produces a list of findings. The list is e-mailed to the department. Some are fixed, some are not, and nobody has a live view of which is which.
No signal before the problem
When all readings sit in separate spreadsheets or paper sheets, there is no way to see a trend — that one cold room has been reading 1 °C under limit every afternoon this week — until something goes wrong.
What changes with Tenderely BPM
01
Measurements become structured records
Every reading carries a timestamp, the name of the person who took it and the limit it was checked against. The record is created the moment the form is submitted, not reconstructed afterwards.
02
An out-of-limit reading opens a corrective action automatically
Conditional steps in the flow route an out-of-limit reading straight to the responsible person with the context already attached. The corrective action is part of the same record, not a separate conversation.
03
Findings are assigned and chased
A hygiene audit finding is assigned to a person with a deadline. SLA reminders warn when the deadline is approaching and escalate when it passes, so findings do not quietly stay open.
04
Staff record on the floor, on a phone
The iOS and Android apps give the same form to a team member standing next to the cold room. No clipboard, no transcription, no lag between the measurement and the record.
05
Audit history is always ready
Every measurement, corrective action and finding closure is timestamped and attributed. When an internal or external auditor asks for evidence, the record is already there — filtered, exportable and complete.
06
Trends are visible before incidents
Readings across CCPs, open corrective actions and overdue findings sit on a dashboard. A pattern that would have been invisible in paper logs becomes a number you can act on today.
FAQ
Can we adapt the module to our own CCPs and limits?
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Yes. The package installs with a working structure and you then adjust the control points, parameters and critical limits to match your own HACCP plan. The starting point saves setup time; it does not constrain your process.
What happens when a measurement triggers a corrective action — does it need manual routing?
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No. Conditional branching in the flow detects the out-of-limit reading and routes it to the right person automatically, without code. The corrective action step opens as part of the same record, so nothing needs to be forwarded manually.
Can external suppliers or delivery drivers submit incoming goods checks?
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Yes. A public form can be sent as a link to anyone outside your organisation. Their submission lands on the same record as your internal checks, and they do not need an account to fill it in.
Who can see food safety records — can we limit access by site or role?
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Yes. Unit-, role- and field-level permissions decide who sees what. A production line supervisor can be limited to their own line's records while a food safety manager sees everything across all sites.
How does this help us prepare for an external audit or inspection?
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Because every measurement, corrective action and finding is a timestamped, attributed record, the evidence an auditor asks for is already assembled. You filter by date range and CCP, and the history is there — no folder search required.