Cash register and daily close in one traceable flow.

In any business that takes cash, the same cycle repeats every day: money comes in and goes out, someone counts the till at close, and if the number does not match, the explanation lives in a note — or nowhere at all. Tenderely BPM turns that cycle into a structured record so every movement, every count and every discrepancy is traceable without chasing anyone.

What does a cash register process repeat every day?

01
Opening the till
The day starts with a float. If the opening balance is not recorded, the closing count has nothing reliable to compare against.
02
Recording sales and receipts
Cash, card and bank transfer each follow different rules. When all three land in the same drawer without being separated, reconciliation becomes guesswork.
03
Petty cash payments and advances
Small outgoings happen throughout the day — supplies, courier fees, staff advances. Each one reduces the till balance, and each one needs a reason attached to it.
04
The end-of-day count
Someone physically counts the notes and coins and compares the total to what the records say should be there. The gap between those two numbers is where accountability lives.
05
Variance explanation and approval
When the count does not match, a discrepancy needs an explanation and a manager needs to sign off. Without a formal step, overages and shortfalls are simply absorbed.
06
Bank deposit recording
Cash taken to the bank has to be recorded so the till balance drops correctly and the deposit can be matched against the bank statement later.

Where does this break down today?

The count is a number on a slip of paper
A handwritten till sheet tells you today's figure. It tells you nothing about who counted, what time, whether it matched or what was said when it did not.
Variances are quietly absorbed
A small shortfall is topped up, a small overage is left in. No approval, no explanation, no record. The pattern only becomes visible when it is already a large number.
Cash, card and transfer are mixed together
When all payment methods are recorded as a single daily total, reconciling each one separately means going back through receipts by hand — if those receipts were kept at all.
No one can see the picture across locations
A business with more than one till cannot see combined daily takings, pending variance approvals or missing closes until someone rings round and collects the numbers.

What changes with Tenderely BPM

01
Every movement is a structured record
Each receipt, payment and advance is entered against the till it belongs to, with the payment method, the amount and the reason. The till balance updates as the day goes on.
02
The count is compared automatically
At close, the counted figure sits next to the calculated figure. The variance is computed, not estimated, and it is part of the record — not a footnote.
03
A discrepancy triggers an approval step
When a close carries a variance, the record goes to a manager for review before it is accepted. The step is part of the flow, so it cannot be skipped, and the outcome is always written down.
04
Cash, card and transfer are always separate
Each payment method is tracked independently through the day, so end-of-day reconciliation per method is a report, not a reconstruction exercise.
05
Managers approve from their phone
The same flow runs in the Tenderely iOS and Android apps, so a variance approval does not wait for a manager to be physically present at the location.
06
The daily picture is a dashboard
Takings by till, pending closes, unresolved variances and deposit records are visible across all locations in real time, without anyone having to send a summary.
FAQ

Does this work for a business with more than one till or location?

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Yes. Each till is its own record, and role-based access means a cashier sees only their own till while a manager or owner sees across all of them. Dashboards and reports span every location without anyone having to consolidate manually.

Can we set different approval rules for different variance sizes?

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Yes. Conditional branching lets you route a small variance to a shift supervisor and a larger one to a finance manager, without writing any code. The rule is part of the flow, so it applies every time.

What happens if a cashier forgets to close the till?

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An SLA can be set on the closing step. If the close has not been submitted by a certain time, the system sends a reminder to the cashier and, if it is still missing, an escalation to their manager.

Is the history of changes auditable?

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Every record carries a full audit history: who entered it, who edited it, who approved or rejected it and when. For fields marked as sensitive, every view is also logged.

Can this sit alongside our existing accounting or POS system?

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Yes. Outbound webhooks, inbound webhooks, API keys and scheduled spreadsheet feeds mean the daily close record can notify or update an external system automatically, and data can flow both ways.