← Tenderely BPM
INDUSTRY SOLUTION
Process management and software for transport and logistics.
In haulage the work starts in the office and happens on the road. Where is the load, who has the delivery note, who approved that expense — while those are asked by phone, none of them is recorded. Tenderely BPM ties trip, vehicle, document and cost to one record, filled in from a phone.
What does a transport company repeat?
01
Trip planning
Load, route, vehicle and driver are matched. If vehicle availability is invisible, two trips get written against one truck.
02
Driver and vehicle paperwork
Licences, inspections and insurance have expiry dates; an out-of-date document stops the trip.
03
Proof of delivery
If the signed note is not captured, invoicing slips and the lost document gets chased twice.
04
Road expenses and advances
Fuel, tolls, accommodation — where a driver's advance went has to be traceable per trip.
05
Maintenance and breakdowns
Servicing runs on mileage; a skipped service becomes a breakdown, and a breakdown becomes a late delivery.
06
Keeping the customer informed
"Where is my load?" arrives by phone for as long as it goes unanswered, and eats the office's day.
Where does this break down today?
Trip status comes by phone
Someone rings the driver, who gives an estimate. The office passes the estimate on, and nobody records anything.
The document rides in the cab
The signed note reaches the office days later. Until then no invoice goes out and no money comes in.
Expenses are collected afterwards
Receipts arrive in an envelope at month-end, and which trip they belong to is usually written from memory.
Document expiry slips
A vehicle with a lapsed inspection goes out; the fine is the consequence of a forgotten date.
What changes with Tenderely BPM
01
The trip is one record
Load, vehicle, driver, costs and delivery are parts of the same record, so status is a fact rather than an estimate.
02
Drivers fill it in on a phone
A published form runs in the iOS and Android apps, so delivery photos and location attach straight to the record.
03
Documents do not get lost
The signed proof of delivery is uploaded in the field, so invoicing does not wait for paper to reach the office.
04
Costs belong to the trip
Advances and spend sit under the trip, approval branches on the amount, and nothing waits for month-end.
05
Expiry dates warn you
Inspection, insurance and licence dates raise a warning as they approach, and an expired document keeps the vehicle off the plan.
FAQ
Do drivers have to use the app?
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A published form runs on the web and in the iOS and Android apps at once, and a driver sees only their own trip and the step to fill in. You can also have the customer confirm delivery through a public form link, with no account needed on that side.
Will it talk to our telematics system?
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Yes. An inbound webhook lets an external system open or update a record directly, and an outbound webhook pushes trip status back to your own system. API keys and Excel/CSV transfer are also available.
Can expense approval depend on the amount?
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Yes. Conditional branching is configured without code: spend below your threshold passes straight through, above it goes to a manager. The rule lives in the flow, not in a policy document.