Connect your own email account and keep your conversations next to your projects, customers and BPM records. Messages are stored encrypted with a key that is yours alone.
Type your address and the provider is picked for you. Microsoft accounts connect with one tap, others over IMAP/SMTP. The connection is actually tested before the account is saved.
Each user's messages are encrypted with their own key; subject, contacts and content never sit in the database as plain text. Incoming HTML can't run scripts, and remote images stay off until you turn them on.
The AI summary turns the whole thread, quoted replies included, into a few lines. You choose the tone and direction of the reply draft; the draft is not sent, it opens in the compose screen.
Write in rich text or paste a ready HTML design; your HTML signature is added for you. Start from a template and send a personalised bulk email to up to 50 recipients.
Send later, undo a send within 10 seconds, snooze a message and get it back unread when the time comes. If nobody replies, you get a reminder.
Smart priority sorts messages into Important and Newsletters. Rules by sender or domain move new mail to its folder, and a daily summary arrives in the morning.
The sender's Tenderely profile, company, your shared projects, BPM records and recent emails on one card. You get the context without leaving the conversation.
Send a request to BPM: AI pulls the fields from the message, the record screen opens filled in, and you press Save. You can also create a task or a reminder from the same email.
Mailbox is included in every paid plan: Small Business, Premium, Platinium and Enterprise. It is not part of the free plan.
Any provider that offers IMAP and SMTP: business mail on your own domain, Microsoft 365 and Outlook.com (sign in with Microsoft), Gmail, iCloud and Yahoo (with an app password). Each user can connect up to five accounts.
No. Each user's messages are encrypted with a key that belongs to that user; other users and managers in your company cannot see your inbox. Subject, contacts and content are never stored as plain text in the database.
Only when you ask. When you request a summary or a reply draft, that message is sent to the AI; the draft is never sent on its own. If you turn on smart priority, sender and subject are used to sort messages. Message text is not written to our logs.
Remote images are often tracking pixels that tell the sender you opened the email. That is why they are off by default; you can turn them on with one tap.
BPM is where most teams start. The rest of Tenderely is ready when you need it.